All orders are shipped within 24 to 48 hours of you placing the order using DHL eCommerce, USPS or ePacket depending on your location and fastest available service. Typical delivery time frame is between 14 to 21 business days however, you may receive your items much earlier. All orders are shipped with tracking number so you can track it every step of the way! Packages may be faced with delays beyond our control such as customs or postal delays.
Refund policy
GLAMDIGNITY
RETURN, EXCHANGE, AND REFUND POLICY
GLAMDIGNITY WANTS YOU TO BE 100% SATISFIED WITH YOUR PURCHASE. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for an exchange only. We DO NOT offer refund on any item.We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at glamgal@glamdignity.com.
All exchanges must be postmarked within 7 days from the receipt of your order. All exchanged items must be in be in new and unused condition, with all original tags and labels attached.
EXCHANGE INSTRUCTIONS
To exchange an item, please email customer service at glamgal@glamdignity.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your exchangeto the following address:
GLAMDIGNITY
Attn: Exchanges
[RMA #]
PO BOX 641
Burtonsville, MD
20866
Shipping
We recommend that you send your return via an insured and traceable shipping service. Make sure to note the tracking details.You will be responsible for paying for your own shipping costs for exchanging your item. Shipping labels will be paid or reimbursed by you.
After receiving your return and inspecting the condition of your item, we will process your exchange. Please allow at least 7 days from the receipt of your item to process your exchange. Depending on where you live, the time it may take for your exchanged product to reach you may vary.
QUESTIONS
If you have any questions concerning our Return, Exchange, and Refund policy, please contact us at:glamgal@glamdignity.com.
